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WIG RESERVATION AGREEMENT - TERMS AND CONDITIONS

 

Once the wig deposit or initial payment is accepted, the customer agrees to the Jace Wigs Terms and Conditions and Wig Reservation Terms and Conditions.


 

SCHEDULE OF WORK

 

Day 1: 50% deposit payment is received (unless otherwise noted and accepted by JACE)

Day 45: 50% balance payment must be paid via credit card or PayPal (unless otherwise noted and accepted by JACE)

Product is shipped 15 days after balance is paid on the 45th day. If balance is paid prior to the 45th day, production of unit may or may not be accelerated. If balance is paid late, (after the 45th day), order is not guaranteed to complete in 15 days. When balance is not paid on time, it disrupts the pre-set production slot reserved for your wig, and a new production completion schedule must be created which normally is longer than 15 days after late balance payment is received.

 

RECEIPT OF PAYMENTS

 

Customer can opt to submit the deposit and balance payment via credit card or Paypal. Wig reservation payments must be paid for as agreed and must be paid in full before the product is shipped to you.


 

TERM OF PLAN

 

The term of the payment arrangement is 45 days from the original date of deposit. If you require an extension longer than 45 days to pay, please send an email to: customercare@jacebeauty.com. Jace Wigs may extend the due date an additional 15 days maximum. Total time allowed to pay the balance due will not exceed 60 days.


 

WIG RESERVATION FEE

 

The Wig Reservation fee is a $15 non-refundable fee required for the administration and execution of the deposit plan. The $15 reservation fee is due when the 50% balance payment is collected 45 days from deposit payment.


 

UNCLAIMED ITEMS

 

Wig reservation orders are considered unclaimed if the balance remains unpaid for over 70 days from the date of deposit. Jace Wigs will send a Notice of Forfeiture to the customer and a 50% penalty will be assessed against the payments collected.  The remaining 50% will be refunded. The $15 reservation fee is non-refundable. No refunds or store credit will be issued in lieu of the 50% penalty.

 

Our Customer Care department is available to assist and answer customer questions prior to opening a wig reservation. Please make use of this resource.

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